THE SECRET TO SUCCESS: Get Customers to Stay in Your Retail Store Longer
Most retail owners that run a service-based business want their customers in and out as quickly as possible. It’s the best way to maximize profits…or so they think.
Most retail owners that run a service-based business want their customers in and out as quickly as possible. It’s the best way to maximize profits…or so they think.
Multitasking has become the new norm, and even if a customer makes it into your optical retail space, you’ve probably realized by now that you have to fight for their attention.
If you’re having a customer retention issue you’re not alone – U.S. businesses lose nearly $137 billion per year due to avoidable consumer switching.